James Weil, managing partner at Private Vista, shares with FA-IQ how he is coping with work-from-home arrangements resulting from the coronavirus pandemic.
Chicago-based Weil has 30 years of industry experience and his firm has $1.5 billion in client assets.
“Our firm, Private Vista, went virtual almost three weeks ago now. We are able to be fully engaged from a business standpoint due to technology — our systems are cloud based and reside on Amazon Work Station.
We have discovered new tools such as Microsoft Teams where we can share screen info and files and have interactive calls with video conferencing. The video conferencing has been a great internal tool so we can still ‘see’ each other and feel more connected. We have held virtual coffee breaks, virtual happy hours as well as team and firm meetings.
We created a file in Teams so we can track client contacts in real time as various Private Vista advisors contact clients. Our goal has been to connect — by phone or e-mail — every five to 10 days with each client at our firm.
Given the stay-at-home nature for us, as we are in Illinois, where the stay-at-home is a state mandate, everyone experiences isolation differently. As a firm, we want to support our team recognizing that some processes are better than others and everyone goes through good days and bad days. We seek out those who are home alone and try to make sure they are getting outside and engaging with others, even if virtually.
Personally, I have added yoga to my morning routine as a way to exercise and de-stress before the workday starts. We believe you need to take care of yourself in order to take care of others, including your clients. We will make it through this period in time and perhaps all appreciate face-to-face, in-person interactions just a little bit more.”