Stephanie Shinn, investment advisor representative at KMS Financial Services, shares with FA-IQ how she is coping with work-from-home arrangements resulting from the coronavirus pandemic.

Tacoma, Wash.-based Shinn has 20 years of industry experience and her firm has $6.5 billion in client assets.

“I have been working from home for the last five years, when we acquired the home my husband and I are living in, specifically because of the separate entrance it has for my office. I have a dedicated working space as well as a separate conference room where I meet clients. Clients can also conveniently park for free, which is a huge improvement over the office space I used to have in downtown Tacoma, Wash. with only metered parking options.

With the exception of the barking greeting from our pit-bull mix rescue Kya, clients have enjoyed meeting me here. The coronavirus pandemic has changed my face-to-face meetings to either conference calls or Zoom. For clients that I already have an established relationship with, this works well.

Stephanie Shinn

Ultimately, I prefer the face-to-face meetings, especially initially. Being a solo practitioner working from home, aside from seeing clients face-to-face, I also miss meeting with my colleagues at FPA [Financial Planning Association] functions as well as my monthly study group. I have enjoyed the numerous calls and webinars by Nuveen, Invesco, Fidelity, Vanguard, Capital Group, Pimco, etc., which broaden my understanding of the pandemic and its implication on the markets. It has been a great tool in calmly communicating with my clients, alleviating their immediate concerns, and keeping them focused on their long-term goals.

I also miss working out at the YMCA and Orangetheory, which I typically visit every other day. I have been taking my workouts old-school by jogging in the neighborhood and at local parks. I also miss my church but have been enjoying listening to recorded messages on Sunday with my husband.”